Shipping & Returns Policy
At Orien BJJ, we aim to provide reliable worldwide shipping and professional customer support for every order.
Worldwide Shipping
We offer worldwide shipping for all custom BJJ products and apparel. Orders are shipped safely using trusted international courier services.
Shipping Companies
We work with reliable shipping partners, including:
- DHL
- UPS
- FedEx
- Parcel Force
Shipping company selection may vary depending on your country and order size.
Delivery Time
Estimated delivery time for small custom orders is usually between 18 to 21 business days after order confirmation.
Large bulk orders or fully customized products may require additional production time depending on the design and quantity.
Custom Duty & Import Taxes
Custom duties, import taxes, or local charges may apply depending on your country’s regulations.
We recommend customers discuss shipping and customs details with us before placing an order to avoid unexpected charges.
Returns & Exchanges
Because all products are custom made, custom orders are generally not returnable or exchangeable.
However, customer satisfaction is important to us.
If you receive products with:
- Manufacturing defects
- Wrong sizing from our side
- Printing or embroidery mistakes
- Quality issues
Our team will review the issue and provide a suitable solution as quickly as possible.
Refund Policy
If we are unable to deliver your order for any valid reason, we will provide a 100% refund without unnecessary delays or complications.
Contact Us
If you have any questions regarding shipping, delivery, returns, or refunds, please contact Orien BJJ before placing your order.
Email: orienbjj@gmail.com
whatsapp: +923086126814